Refund Policy

Effective Date: 17/12/24

At HealthRelie.com, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help. Please read our refund policy carefully to understand the process and conditions.

1. Eligibility for Refunds

You are eligible for a refund under the following conditions:

  • Digital products: If there are technical issues or you are unsatisfied within 7 days of purchase.
  • Services: If you cancel a booked service at least 48 hours in advance.

Refunds will not be granted for:

  • Completed services.
  • Products accessed/downloaded beyond the trial period.

2. How to Request a Refund

To initiate a refund, please:

  1. Email us at support@healthrelie.com with the subject line “Refund Request.”
  2. Include your order number, proof of purchase, and a detailed explanation of the issue.

3. Processing Time

Refunds are typically processed within 5–7 business days after approval. You will receive an email confirmation once the refund is initiated.

4. Exclusions

We cannot process refunds for:

  • Services already rendered.
  • Issues arising due to third-party tools or services outside our control.

5. Changes to This Policy

We reserve the right to update this policy at any time. Any changes will be posted on this page with a revised effective date.

6. Contact Us

If you have any questions about our refund policy, please contact us: